FAQs

How do I join?
CDPHP® Insights is an exclusive online community made up of health care consumers. You can join by visiting insights.cdphp.com/join.

Do I have to pay anything to participate?
No. We care about your opinions and authentic feedback on CDPHP and your health care experiences. You will never be required to pay for anything to participate.

How long are the surveys and activities?
Most surveys should only take about five to seven minutes to complete. Once in a while, we’ll send out a longer or more complex survey. We understand your busy schedule and recognize the time and effort required to participate.
In addition to surveys, we may invite you to participate in other types of activities, such as online journals, discussions, or something more involved. When you’re invited to one of these activities, you’ll know how long it will take (and the incentive attached) ahead of time. Please note: Medicare members are not eligible for incentives.

How will my data be used?
Data from the surveys and activities you complete will be used by CDPHP to better understand your preferences and experiences so we can improve your health plan experience.

Will the information I provide be confidential?

Yes, completely. Your responses will be anonymously lumped into statistical tabulations, such as “51% of females have attended a CDPHP community wellness class” or “90% of respondents purchase health insurance through an employer.” Your individual responses and information will never be given to anyone in a manner that reveals your identity. You can check out our Privacy Policy for more details.

How do I get rewarded?
We deeply value your thoughts and opinions. For participation in online surveys and activities, you will have the opportunity to win gift cards. Please note: Medicare members are not eligible for gift cards.